The Puerto Rico banking industry reached a pre-tax ROE of 20.2% in the first half of 2022. Since 2018, local banks have outpaced their US peers in terms of profitability thanks to the continuous reduction of loan delinquency, their higher interest margin, and the effective management of operating expenses in an environment of low economic activity.

An integrated approach to counteract today’s turnover rate and hiring challenges

The consumer experience (CX) is a more relevant topic every day. Since the pandemic, consumers have been forced into a more digital way of life, where a seamless, simple, automated customer experience is necessary.

At the end of July, we concluded our #WeServeFellows summer program, but not before interviewing two of our fellows, Alana Rodríguez and Wilfrido Ramos, who spoke with Felipe Grosso, V2Aer and graduate of the program in 2020.

Podcast about Public Service Reform or better known in English as 'Civil Service Reform'.

Continuous technological changes in the Telecommunications industry are forcing Telco to constantly embark on Network Transformation programs and ask themselves how to invest their capital expenditures better.

La banca múltiple alcanzó un ROA antes de impuestos de 2.23% en 2021, similar al del período pre pandemia, siendo soporte fundamental para ayudar a la economía dominicana a reponerse del impacto de la crisis sanitaria.

The Puerto Rico banking industry reached a pre-tax ROE of 22.6% in 2021, the highest since 2004. There is an unprecedented level of liquidity in the market, with deposits growing by 32% between 2019 and 2021.

In this episode, Paul Cohen, Steven González, and Federico Forsythe talk about natural language processing (NLP), a subfield of linguistics, computer science, and artificial intelligence that is used to extract information from thousands of hours of recorded audio or millions. of writings. pages without having to listen to or read what they say.