Featured Insights

The go-to-place for leaders to gain insight on market, industry and business latest trends. Read also about our most innovative ideas and how they come into practice in the markets and industries we serve.

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Podcasts

The key to an unforgettable and enriching summer: WeServe Fellows

August 9, 2022 9 minute audio

At the end of July, we concluded our #WeServeFellows summer program, but not before interviewing two of our fellows, Alana Rodríguez and Wilfrido Ramos, who spoke with Felipe Grosso, V2Aer and graduate of the program in 2020.
La importancia de la Reforma del Servicio Público y cómo ha avanzado su programa piloto
Podcasts

The importance of the Public Service Reform and how its pilot program has progressed

June 9, 2022 31 minute audio

Podcast about Public Service Reform or better known in English as 'Civil Service Reform'.
Articles

Strategic CAPEX Optimization for Telcos in 6 Steps

May 2, 2022 17 minute read

Continuous technological changes in the Telecommunications industry are forcing Telco to constantly embark on Network Transformation programs and ask themselves how to invest their capital expenditures better.
Reports

Informe sobre la Banca de República Dominicana 4to Trimestre 2021

March 28, 2022 1 minute read

La banca múltiple alcanzó un ROA antes de impuestos de 2.23% en 2021, similar al del período pre pandemia, siendo soporte fundamental para ayudar a la economía dominicana a reponerse del impacto de la crisis sanitaria.
Reports

Puerto Rico Banking Industry Report Q4 2021

March 11, 2022 1 minute read

The Puerto Rico banking industry reached a pre-tax ROE of 22.6% in 2021, the highest since 2004. There is an unprecedented level of liquidity in the market, with deposits growing by 32% between 2019 and 2021.
Procesamiento del Lenguaje Natural, qué es y cómo ayuda a tu organización
Podcasts

Natural Language Processing, what it is and how it helps your organization

February 25, 2022 21 minute audio

In this episode, Paul Cohen, Steven González, and Federico Forsythe talk about natural language processing (NLP), a subfield of linguistics, computer science, and artificial intelligence that is used to extract information from thousands of hours of recorded audio or millions. of writings. pages without having to listen to or read what they say.
Articles

The Recipe for a Successful Civil Service Reform

January 19, 2022 12 minute read

Throughout history, government administrations have faced complex economic and social crises. These challenges hinder their ability to provide an adequate public service to its citizens, which is their primary purpose.
Articles

Natural Language Processing, what it is and how it helps your organization

December 9, 2021 8 minute read

Natural Language Processing (NLP), a subfield of linguistics, computer science, and artificial intelligence, can be used to extract valuable insights for any company with large amounts of unstructured data like audio files (e.g., customer calls) and text documents (e.g., interviews notes).
Reports

Puerto Rico Banking Industry Report Q3 2021

December 3, 2021 1 minute read

The Puerto Rico banking industry reached a pre-tax ROE of 22.5% in the Jan-Sep 2021 period driven by three factors: 1) Higher leverage levels, 2) Higher operational efficiency, and 3) Lower provision expense.
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