January 7, 2026
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Featured Insights
The go-to-place for leaders to gain insight on market, industry and business latest trends. Read also about our most innovative ideas and how they come into practice in the markets and industries we serve.
January 7, 2026
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A Look at the Future of Human Capital Management in Public Service Reform
September 13, 2023 43 minute audio
Arnaldo Cruz, Director of Research and Public Policy at JSAF, gives us an in-depth look at the impact of Public Service Reform on two central government agencies, one year after its implementation.
Understanding Large Language Models (LLM's) and their business applications
August 15, 2023 6 minute read
LLMs have vast potential, but their applications are still unfolding, and their capabilities may surpass our current understanding. In addition to their many possible uses, LLMs come with challenges and some concerns; in this insight, we discuss the opportunities of this AI tool.
The possibility of educational excellence in Puerto Rico
August 10, 2023 43 minute audio
In this episode, we talk with Ana María García Blanco, founder of the Instituto Nueva Escuela (INE), who shares her valuable lessons to achieve an excellent education in Puerto Rico.
A Conversation on Transformation and Change Management in DSP Procurement
July 7, 2023 56 minute audio
Discover the story behind the transformation in the purchasing processes of the Puerto Rico Department of Public Safety in this episode of V2A Talks. Vicmarie Álvarez and Ana Vélez reveal the strategies and tools they used to successfully manage change in this government agency.
How to leverage culture to get the best out of telecommuting
June 23, 2023 18 minute read
A roadmap for growth in a hybrid context, without compromising the culture.
Puerto Rico Banking Sector Achieves Record Low Loan Delinquency and High Pre-Tax Return on Equity in Q1 2023
June 20, 2023 1 minute read
In the first quarter of 2023, the banking sector reached the lowest loan delinquency level since 2005, which contributed to its high Pre-Tax Return on Equity (ROE) of 27.9% in the same period.
Global Banking Trends and their Impact on the Dominican Republic
May 24, 2023 10 minute read
The banking industry is undergoing a transformation in the provision of services worldwide. In this Insight, we will review the most important digital trends around the transformation of the sector worldwide and in the Dominican Republic, as well as its impact on customers.
Optimizing GMO Structures in Government Agencies to maximize funding outcomes
May 18, 2023 8 minute read
This insight proposes a GMO structure approach that ensures accountability and transparency of federal funds utilization. It can help governments improve responsiveness, combat fraud, waste, error, and abuse, and ensure recipients maximize grant dollars for the benefit of the public.
Improving the health of Puerto Rico's hospitals
April 18, 2023 9 minute read
Puerto Rico’s hospitals face longstanding financial, operational, and human capital challenges. How can hospital administrators improve their financial position without relying on reimbursement increases? How can Operations Managers improve processes while enhancing healthcare workers’ engagement?