Mariam Rivera

Senior Engagement Manager

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“I have finally found a job that matches my passion for helping others. V2A provides endless amount of opportunities to help clients in different industries grow and achieve their objectives. Our projects allow me to directly impact our clients and see the results of implemented improvements. That, coupled with the opportunity to solve very challenging problems, makes working in V2A a unique opportunity to grow as a professional.”
Get to know Mariam Rivera

Mariam began at V2A in 2017 as an Associate after working in the Public Sector for five years. Now as one of our Engagement Managers, she has been leading workstreams within Healthcare, Telecom, and Utilities.  She has led diverse Operational projects related to organizational capacity optimization, process improvement, and Lean transformations. Mariam is one of the firm experts implanting OAR Methodology (Staffing and Allocations Study), also accomplished in Strategic Planning as well as Project Management.  Mariam's passion for organizational transformations, her industrial engineer background coupled with the Project Management Professional (PMP) certification, make her a well-versed resource capable of tackling any client challenges.

Mariam enjoys sports, especially volleyball, exercising, and doing outdoor activities. She also enjoys spending time with her family and her beautiful dog.

Areas of Expertise

Related Insights

Related Insights

Articles

Organizational Design and Compensation: A Comprehensive Approach to Human Capital Management

Organization
Mariam RiveraJoel D. Lazú Del Moral

September 17, 2024 7 minute read

Led by the Executive team and Human Resources (HR), strategic management aligns employee needs with organizational goals, promoting a transparent culture and talent retention. Appropriate organizational design and a focus on compensation and benefits make it easier to attract and develop talent. This ensures efficiency, retention, and transparency, contributing to a strong and sustainable culture.
Podcasts

A Look at the Future of Human Capital Management in Public Service Reform

Public SectorOrganization
Mariam RiveraGeraldine Rodríguez Vizcarrondo

September 13, 2023 43 minute audio

Arnaldo Cruz, Director of Research and Public Policy at JSAF, gives us an in-depth look at the impact of Public Service Reform on two central government agencies, one year after its implementation.
Articles

The Recipe for a Successful Civil Service Reform

Public SectorOrganization
Geraldine Rodríguez VizcarrondoMariam RiveraPaul Cohen

January 19, 2022 12 minute read

Throughout history, government administrations have faced complex economic and social crises. These challenges hinder their ability to provide an adequate public service to its citizens, which is their primary purpose.

More insights

Prior Experience

  • PRASA - Corporate and Strategic Planning Office – 4+ years

Education

  • University of Puerto Rico, Mayaguez Campus - BS - Industrial Engineering
  • Certified as a Project Management Professional (PMP)
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