Featured Insights

The go-to-place for leaders to gain insight on market, industry and business latest trends. Read also about our most innovative ideas and how they come into practice in the markets and industries we serve.

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Value Drivers
Articles

Unlocking customer profitability: New value drivers in banking

July 17, 2025 6 minute read

This insight explores the key value drivers reshaping profitability management, the challenges banks face, and actionable strategies to implement a scalable model that supports sustainable growth.
Change management
Articles

How to Make Change Work (For Real): A People-Centered Transformation Model

July 7, 2025 3 minute read

Most change efforts fail because they overlook the human side. At V2A Consulting, we’ve developed a people-centered model that aligns communication, coalitions, and commitment with the key drivers of adoption: knowledge, ability, and motivation. Discover how to turn strategy into lasting transformation.
Articles

Employee Experience as Strategy: Is Your Employee Value Proposition Effective?

June 30, 2025 6 minute read

Learn how to measure and improve the employee experience through climate surveys, HR practices, leadership, and culture to boost engagement and business performance.
strategy and growth
Articles

Reigniting Growth: A Strategic Framework for the Next Generation of Leadership

June 5, 2025 6 minute read

Discover how V2A’s Growth Framework helps mid-sized companies overcome stagnation by aligning strategy, operations, and investments for long-term success.
Human Capital Strategies to Reduce Burnout in Healthcare
Articles

Human Capital Strategies to Reduce Burnout in Healthcare

May 29, 2025 10 minute read

Puerto Rico's healthcare system is under strain, with burnout driving professionals away. V2A’s Human Capital Management framework offers actionable strategies to retain talent, optimize staffing, and build a patient-centered culture.
Reduced Workweek
Articles

The Transformation of Work: Benefits and Challenges of Adopting a Reduced Workweek

May 8, 2025 7 minute read

Is a four-day workweek right for your company? Discover key benefits, challenges, real-world examples of reduced workweeks, and a framework to evaluate implementation.
Unlocking Digital Maturity: A Data-Driven Digital Transformation Strategy
Articles

Unlocking Digital Maturity: A Data-Driven Digital Transformation Strategy

April 1, 2025 8 minute read

Digital transformation (DX) is crucial for modern organizations, yet achieving success requires more than adopting new technologies. Learn how to use V2A’s five-step methodology to assess, set strategic goals, and implement data-driven initiatives to drive meaningful change and long-term value.
Articles

Maximizing Growth Through Personalized CX and Cross-Selling

February 7, 2025 8 minute read

Using a "Growth Through Personalization" (GTP) framework, businesses have been able to dive into personalization successfully, maximize the data at their disposal, and identify the right moments to offer the right products or services, via the right communication channels.
The state of AI in Puerto Rico 2024
Articles

The state of AI in Puerto Rico 2024

December 13, 2024 9 minute read

V2A Consulting conducted a broad survey of Puerto Rican organizations to assess their adoption and use of Artificial Intelligence tools thus far.  A broad cross-section of organizations, over 100 in total, responded to our survey, covering over 15 sectors of the economy and ranging in size from large multinational organizations to medium and small businesses.
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