Digital transformation (DX) is crucial for modern organizations, yet achieving success requires more than adopting new technologies. Learn how to use V2A’s five-step methodology to assess, set strategic goals, and implement data-driven initiatives to drive meaningful change and long-term value.
Using a "Growth Through Personalization" (GTP) framework, businesses have been able to dive into personalization successfully, maximize the data at their disposal, and identify the right moments to offer the right products or services, via the right communication channels.
Puerto Rico’s hospitals face longstanding financial, operational, and human capital challenges. How can hospital administrators improve their financial position without relying on reimbursement increases? How can Operations Managers improve processes while enhancing healthcare workers’ engagement?
What challenges do hospitals in Puerto Rico face? How can collaboration between primary medicine and hospitals improve readmission rates and the patient experience?
If your organization doesn’t have a digital transformation agenda in place by now, it might be on the brink of extinction or obsolescence in the next decade.
The consumer experience (CX) is a more relevant topic every day. Since the pandemic, consumers have been forced into a more digital way of life, where a seamless, simple, automated customer experience is necessary.
We are proud to present our latest insights to the banking industry through the publication of the "Customer Profitability Analysis
