The banking industry is undergoing a transformation in the provision of services worldwide. In this Insight, we will review the most important digital trends around the transformation of the sector worldwide and in the Dominican Republic, as well as its impact on customers.

This insight proposes a GMO structure approach that ensures accountability and transparency of federal funds utilization. It can help governments improve responsiveness, combat fraud, waste, error, and abuse, and ensure recipients maximize grant dollars for the benefit of the public.

Puerto Rico’s hospitals face longstanding financial, operational, and human capital challenges. How can hospital administrators improve their financial position without relying on reimbursement increases? How can Operations Managers improve processes while enhancing healthcare workers’ engagement?