How organizations must strengthen before and during any transition to integrate the human side of change and minimize challenges

In recent years, most healthcare conversations have been sprinkled with terms like “health disparities,” “health inequalities,” or “health equity.” Per the World Health Organization (WHO), health equity is defined as the absence of unfair and avoidable or remediable differences in health among population groups.

Our Social Determinants of Health dashboard was developed to help understand the conditions in which the people of Puerto Rico are born, grow, work, live and age that shape their health. V2A’s SDoH Dashboard provides key factors at the municipality and neighborhood levels, including socio-demographic data, educational attainment, employment, occupation, transportation, housing, internet access, family composition and healthcare access, among others … all visualized as a Puerto Rico heat map.

The Puerto Rico banking industry reached a pre-tax ROE of 20.2% in the first half of 2022. Since 2018, local banks have outpaced their US peers in terms of profitability thanks to the continuous reduction of loan delinquency, their higher interest margin, and the effective management of operating expenses in an environment of low economic activity.

An integrated approach to counteract today’s turnover rate and hiring challenges

The consumer experience (CX) is a more relevant topic every day. Since the pandemic, consumers have been forced into a more digital way of life, where a seamless, simple, automated customer experience is necessary.

At the end of July, we concluded our #WeServeFellows summer program, but not before interviewing two of our fellows, Alana Rodríguez and Wilfrido Ramos, who spoke with Felipe Grosso, V2Aer and graduate of the program in 2020.

Podcast about Public Service Reform or better known in English as 'Civil Service Reform'.

Continuous technological changes in the Telecommunications industry are forcing Telco to constantly embark on Network Transformation programs and ask themselves how to invest their capital expenditures better.