Article



Change management

How to Make Change Work (For Real): A People-Centered Transformation Model

Most change efforts fail because they overlook the human side. At V2A Consulting, we’ve developed a people-centered model that aligns communication, coalitions, and commitment with the key drivers of adoption: knowledge, ability, and motivation. Discover how to turn strategy into lasting transformation.

Human Capital Strategies to Reduce Burnout in Healthcare

Human Capital Strategies to Reduce Burnout in Healthcare

Puerto Rico's healthcare system is under strain, with burnout driving professionals away. V2A’s Human Capital Management framework offers actionable strategies to retain talent, optimize staffing, and build a patient-centered culture.

Unlocking Digital Maturity: A Data-Driven Digital Transformation Strategy

Unlocking Digital Maturity: A Data-Driven Digital Transformation Strategy

Digital transformation (DX) is crucial for modern organizations, yet achieving success requires more than adopting new technologies. Learn how to use V2A’s five-step methodology to assess, set strategic goals, and implement data-driven initiatives to drive meaningful change and long-term value.

Maximizing Growth Through Personalized CX and Cross-Selling

Using a "Growth Through Personalization" (GTP) framework, businesses have been able to dive into personalization successfully, maximize the data at their disposal, and identify the right moments to offer the right products or services, via the right communication channels.

The state of AI in Puerto Rico 2024

The state of AI in Puerto Rico 2024

V2A Consulting conducted a broad survey of Puerto Rican organizations to assess their adoption and use of Artificial Intelligence tools thus far.  A broad cross-section of organizations, over 100 in total, responded to our survey, covering over 15 sectors of the economy and ranging in size from large multinational organizations to medium and small businesses.

Scroll to Top