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The Recipe for a Successful Civil Service Reform

Throughout history, government administrations have faced complex economic and social crises. These challenges hinder their ability to provide an adequate public service to its citizens, which is their primary purpose.

Natural Language Processing, what it is and how it helps your organization

Natural Language Processing (NLP), a subfield of linguistics, computer science, and artificial intelligence, can be used to extract valuable insights for any company with large amounts of unstructured data like audio files (e.g., customer calls) and text documents (e.g., interviews notes).

Puerto Rico Banking Industry Report Q3 2021

The Puerto Rico banking industry reached a pre-tax ROE of 22.5% in the Jan-Sep 2021 period driven by three factors: 1) Higher leverage levels, 2) Higher operational efficiency, and 3) Lower provision expense.

Informe sobre la Banca de RD 2ndo Trimestre 2021

En nuestra sección especial, hacemos un análisis del impacto en la cartera de crédito de la Banca Múltiple de las medidas de Banco Central de la República Dominicana ante el COVID-19.

Funding Challenges of Medicaid in Puerto Rico

Current Medicaid funding proposal does not resolve Puerto Rico’s program needs in the long-term. The island is at a disadvantage to meet service access which impacts health outcomes of a significant portion of our population.

Puerto Rico Banking Industry Report Q2 2021

Total banking assets increased by 12% in the first half of 2021 driven by higher private and public deposits. The lending business has remained stable in the past years with a very dynamic auto financing compensating for the decreasing mortgage, commercial, and consumer credit portfolios

Managing change through government agency integration

A Change Management Program is a vital lever to guarantee, accelerate and take advantage of organizational restructurings in the public sector. A sector that cannot afford to further delay or worsen their services to the community.

Puerto Rico Banking Industry Report Q1 2021

The PR Banking sector reached a Pre-Tax ROE of 20.9% in Q1 2021, the highest profitability level since 2004. There is excess liquidity in the banking system, part of which is likely to be deployed to lending activity as the local economy takes off.

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