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Adopting change in times of change

How organizations must strengthen before and during any transition to integrate the human side of change and minimize challenges

Social Determinants of Health (SDoH) Dashboard

Our Social Determinants of Health dashboard was developed to help understand the conditions in which the people of Puerto Rico are born, grow, work, live and age that shape their health. V2A’s SDoH Dashboard provides key factors at the municipality and neighborhood levels, including socio-demographic data, educational attainment, employment, occupation, transportation, housing, internet access, family composition and healthcare access, among others … all visualized as a Puerto Rico heat map.

Puerto Rico Banking Industry Report Q2 2022

The Puerto Rico banking industry reached a pre-tax ROE of 20.2% in the first half of 2022. Since 2018, local banks have outpaced their US peers in terms of profitability thanks to the continuous reduction of loan delinquency, their higher interest margin, and the effective management of operating expenses in an environment of low economic activity.

An Employer's X-ray

An integrated approach to counteract today’s turnover rate and hiring challenges

CX: Keeping promises through experience

The consumer experience (CX) is a more relevant topic every day. Since the pandemic, consumers have been forced into a more digital way of life, where a seamless, simple, automated customer experience is necessary.

Strategic CAPEX Optimization for Telcos in 6 Steps

Continuous technological changes in the Telecommunications industry are forcing Telco to constantly embark on Network Transformation programs and ask themselves how to invest their capital expenditures better.

Puerto Rico Banking Industry Report Q4 2021

The Puerto Rico banking industry reached a pre-tax ROE of 22.6% in 2021, the highest since 2004. There is an unprecedented level of liquidity in the market, with deposits growing by 32% between 2019 and 2021.

The Recipe for a Successful Civil Service Reform

Throughout history, government administrations have faced complex economic and social crises. These challenges hinder their ability to provide an adequate public service to its citizens, which is their primary purpose.

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