The Puerto Rico banking industry reached a pre-tax ROE of 20.2% in the first half of 2022. Since 2018, local banks have outpaced their US peers in terms of profitability thanks to the continuous reduction of loan delinquency, their higher interest margin, and the effective management of operating expenses in an environment of low economic activity.
An integrated approach to counteract today’s turnover rate and hiring challenges
The consumer experience (CX) is a more relevant topic every day. Since the pandemic, consumers have been forced into a more digital way of life, where a seamless, simple, automated customer experience is necessary.
Continuous technological changes in the Telecommunications industry are forcing Telco to constantly embark on Network Transformation programs and ask themselves how to invest their capital expenditures better.
La banca múltiple alcanzó un ROA antes de impuestos de 2.23% en 2021, similar al del período pre pandemia, siendo soporte fundamental para ayudar a la economía dominicana a reponerse del impacto de la crisis sanitaria.
The Puerto Rico banking industry reached a pre-tax ROE of 22.6% in 2021, the highest since 2004. There is an unprecedented level of liquidity in the market, with deposits growing by 32% between 2019 and 2021.
Throughout history, government administrations have faced complex economic and social crises. These challenges hinder their ability to provide an adequate public service to its citizens, which is their primary purpose.
Natural Language Processing (NLP), a subfield of linguistics, computer science, and artificial intelligence, can be used to extract valuable insights for any company with large amounts of unstructured data like audio files (e.g., customer calls) and text documents (e.g., interviews notes).
The Puerto Rico banking industry reached a pre-tax ROE of 22.5% in the Jan-Sep 2021 period driven by three factors: 1) Higher leverage levels, 2) Higher operational efficiency, and 3) Lower provision expense.
