Marlene is a Lean Six Sigma Master Black Belt with over eighteen years of experience in the pharmaceutical, manufacturing, and financial services sectors. Her broad business and operations background combined with in-depth Lean Six Sigma expertise has proven invaluable in Process Improvement, Change Management, and Cultural Transformation consulting projects. Once Marlene joined V2A, she assumed the roles of Engagement Manager and Subject Matter Expert in projects focused on the application of Lean Six Sigma, Analytics, Training, Change Management, and Cultural Transformation. Marlene has also supported other initiatives within V2A by facilitating workshops, focal groups, processes analysis, and surveys to the firm’s clients.
Marlene enjoys dancing, sports, and the beach. Also, she’s an expert in the development of cognitive skills and owns a brain training center.
Areas of Expertise
- Financial Services
- Healthcare
- Public Sector
- Consumer Goods
- Utilities
- Corporate and Business Unit Strategy
- Strategic Plan Implementation/Project Management
- Lean Management/Lean Six Sigma
- Profit Improvement
- Supply Chain Management
- Customer Service Improvement
- Organizational Design and Restructuring
- Transformation/Change Management
- Capacity Planning/Staffing Studies
- Leadership Development
- Governance Structures and Processes
- Post-Merger Integration
- Predictive Modeling
- Market Research and Intelligence
- Clustering/Segmentation Analyses
- Financial Analysis
Prior Experience
- Pfizer – Lean Six Sigma Master Black Belt and Operational Excellence Lead, 10.5 years
Education
- Massachusetts Institute of Technology; BS – Chemical Engineering, Minor in Environmental Engineering
- Inter-American University; MS – Environmental Assessment and Protection
- Rath & Strong, LLC; Lean Six Sigma Master Black Belt Certification
- Villanova University; Lean Six Sigma Master Black Belt Certification
- Certified in Kaizen, Cultural Transformation, Mindset & Behavior (M&B) Trainer, “Train the Trainer”, Human Error Reduction, Kepner Tregoe Problem Solving & Decision Making, Innovative Leader and People Development, Leading Edge, Project Management, Portfolio Management, and People Development & Instructional Design
- Licensed Professional Engineer (PE)